Terms and Conditions

Holiday homes

• Non-refundable deposit of £75 per week (£50 for short breaks) for static caravans is required.
• Balance of payment due 28 days before arrival.
• For cancellation less than 28 days before arrival every effort will be made to re-let the accommodation but the liability for full payment will be enforced if the accommodation cannot be re-let. We advise you take out Holiday Cancellation Insurance.
• The prices listed include VAT.
• If we are unable to provide the booked holiday and have had to cancel before the holidays are due to start, you are entitled to a full refund of the money you have paid.
• It is regretted that no refunds can be given if guests depart prior to the end of the booked holiday.
• The number of persons occupying our holiday homes must not exceed the number stated (unless by prior arrangement). All children regardless of age count as one occupant.
• For the holiday homes only we do not accept bookings from all male or female parties of three or more persons.
• Please leave all holiday homes in a clean and tidy condition.
• Any damages must be paid for.
• We regret we are unable to accept any pets staying in our holiday homes.
• Static caravans are available from 3pm on the day of arrival and must be vacated by 10am on the day of departure.
• Trevaylor Caravan and Camping Park Staff reserve the right to enter any holiday home at any reasonable time.
• Smoking is not permitted in caravans or any buildings on the park.
• Quiet on the park is requested between 10pm and 7am for the benefit of all.
• The owners do not hold themselves liable for any injury, loss or damage to person or property.

Touring

• A non-refundable deposit of 25% is required on advance bookings.
• For July and August balance of payment is due 28 days before arrival. For other periods the balance is due on arrival. No monies are refundable in the event of cancellation.
• The prices listed include VAT.
• If we are unable to provide the booked holiday and have had to cancel before the holidays are due to start, you are entitled to a full refund of the money you have paid.
• The size of your unit, including any tents, gazebos, kitchen tents etc must be stipulated at the time of booking to ensure that the allocated pitch is large enough.
• Please note that should you wish to extend your stay beyond the booked dates there is no guarantee that the same pitch will be available.
• It is regretted that no refunds can be given if guests depart prior to the end of the booked holiday.
• All pitches must be vacated by 12 noon on the day of your departure otherwise an additional night’s pitch fee will be charged.
• Barbecues and stoves should be raised at least 18 inches from the ground to protect the grass.
• Dogs are welcome on the strict understanding that they are kept on the lead at all times on the park and any fouling is cleared up by the owner.
• Smoking is not permitted in any buildings on the park.
• Quiet on the park is requested between 10pm and 7am for the benefit of all.
• The owners do not hold themselves liable for any injury, loss or damage to person or property.